I think turn about is fair play. I mean, why should I be in such an all fired rush to send them their money, when they weren't exactly bending over backwards to get me mine in the first place. Let that money earn a little interest in MY account for a while. (Whatever. You know I spent every penny of that second check the minute I got it. I am a one person economic stimulus package.) They can wait for the refund and I will be sure to extend them EVERY courtesy they gave me. I will gladly let my voice mail take a message for me with the promise that I will return the call within a 24-48 hour time frame... only after they have left the 16th message and have threatened to physically walk into their office and meet with me face-to-face.
I am more than happy to process a refund within a 30-60 day turn-around time frame provided I have the correct address on file. This is the St. Louis office and not the Dallas office I am sending it to, right? Oh, it's the Dallas office. I'm sorry. Would you send me that address again, I don't have it in my system. Once I get it I will process the request for return of funds:
"Dear Big Clueless:
I am unable to process your request for a refund at this location. I am forwarding your claim to my summer cottage in Borra Borra for it to be handled there. Thank you and have a nice day."
Oh yeah, I am going to have the correct claim amount that this return of funds corresponds to. Are you sure it was the fourth claim set? I don't seem to have that on my computer. Maybe imaging has it. Oh wait, I AM imaging. Well, it takes me about 72 hours to scan a claim into the system before I can access it. Right now my Big Chief Notepad and Pencil is down for repairs, so it might take me a few more days to get the image into the system.
Then the request will go to me for processing. Which if I added correctly means you should be seeing your refund sometime right before hell freezes over. (With global warming that might be sooner than you think.) Until then, might I suggest a few xanax and Ho-ho's to help get you through the waiting. If your lucky, you can submit the prescription for reimbursement through your claims department. I'm sure they will be all over that like a fat kid on a twinkey. Reap the turn-around Big Monkey.
Oh, I am sooooo loving this. Karma can be so cool when she isn't kicking my @$$.
P.s. I am so far behind on all my correspondence. I promise to get caught up by the end of the week. Thank you everyone for the support. Happy blogging